CLEAR INFORMATION. INFORMED CHOICES.
Policies & disclosures.
Find information about LibreRide trips, payments, safety, accessibility, and privacy in one place.
Existing website notices
Website & SMS privacy Read the existing notice →
SMS terms Messaging information →
SMS verification Verification information →
Account deletion Request account help →
Platform policies
Refunds, cancellations & billing reviewRead policy →
Rider termsRead policy →
Fares, payment authorization & receiptsRead policy →
Zero tolerance for impaired drivingRead policy →
Nondiscrimination, accessibility & service animalsRead policy →
Platform privacy & safety dataRead policy →
Safety monitoring & incident reviewRead policy →
Driver eligibility, insurance & account reviewRead policy →
Looking for practical help?
Read the Help Center or send a question to support.